Terms and Conditions
Welcome to Mazra Retreat (“we,” “our,” “us”).
By using our website Mazra Retreat, you agree to the following terms and conditions. If you do not agree, please do not use our services.
1. Booking & Cancellation Policy
• Bookings are confirmed only after full or partial payment.
• Cancellation policies vary based on the type of stay. Please check our cancellation policy before booking.
• No-shows and last-minute cancellations may be non-refundable.
2. Guest Responsibilities
• Guests must follow all resort rules and regulations.
• Any damage to property caused by a guest will be charged accordingly.
• Illegal activities or disruptive behavior will not be tolerated.
3. Pricing & Payments
• Prices are subject to change without prior notice.
• We accept payments through secure third-party gateways.
• Any additional charges (e.g., taxes, service fees) will be informed before final billing.
4. Privacy Policy
We respect your privacy. By using our website, you agree to our Privacy Policy
4.1 Information Collection
We may collect personal details such as name, email, phone number, and payment details to process bookings and improve user experience.
4.2 How We Use Your Data
• To process reservations and customer inquiries.
• To send promotional offers (with an opt-out option).
• For analytics and website improvements.
4.3 Data Sharing & Protection
• We do not sell your personal data.
• Data may be shared with third-party services like payment gateways and analytics tools.
• We implement security measures to protect your information.
4.4 Cookies & Tracking
We use cookies to enhance website performance. You can disable cookies in your browser settings.
5. Liability Disclaimer
• Mazra Retreat is not responsible for personal belongings lost during your stay.
• We are not liable for accidents, injuries, or natural events affecting your stay.
6. Governing Law
These Terms & Conditions are governed by the laws of Karnataka. Any disputes will be handled in the relevant courts of jurisdiction.
7. Contact Us
For any queries about these Terms & Conditions, contact us at:
Email: contact@mazraguesthouse.com
Phone: +91-7795260342,9148294963
